Showing posts with label Lies. Show all posts
Showing posts with label Lies. Show all posts

Wednesday, December 21, 2011

Bhagwad Gita called upon to fight Anna Hazare - A conspiracy theory

Congress is in a spot. Corruption is an age-old issue. And Anna Hazare and team have raised a storm which just doesn't seem to subside. It isn't a wonder coz when it comes to economic progress, more than the policies it is corruption which has hurt the common people the most.

The attempts to make Anna Hazare seem a controversial figure have so far failed. For most part since Independence, Congress has been in power at the center. The current situation might put a full and final stop to that.

What's the recourse? Play the next best card. Religion. Seed a controversy to kill a controversy.

Go to a far off land. Attack the most celebrated and followed scripture of the country. Create an external enemy. A religious one. Make the important men and media give it time and space. Make the important men speak gibberish. Plaster pictures of protest. Make it seem like the identity of the country is at stake.

Arouse a religio-patriotic emotion to kill the existential grouse. Can they pull it off? Hide corruption behind religion? Picture abhi baaki hai mere dost...

Friday, September 9, 2011

In this era, how does David fight a Goliath? DHL's f***ing s***ing services

We order some earrings from China. The manufacturer recommends DHL. We agree to pay for DHL's services. DHL makes a goof-up at Hong Kong (or so we are informed by DHL employees in India now).

Because of the goof-up, we have an excruciating time getting the consignment cleared. DHL simply abandons our consignment, meant to be delivered in Ahmedabad, at Mumbai. Asks us to handle the processes. We incur significant losses (considering the size of our business right now).

We lodge a complaint with DHL India. They admit the mistake. They admit that they failed to comply with government regulations applicable for such products. And they inform us as mentioned above. Importantly, after they admit the mistake, they say, "We can't do anything. We can't compensate for your losses. Please lodge your complaint with DHL Hong Kong!"

For a matter which had to handled between DHL Hong Kong and DHL India - part of the same company, same brand, why does a customer have mediate?

Wow! Look at the promises they make on their global website.




And after making these promises, they keep us in limbo for a good 1 month, reviewing our complaint and this and that. I've just started on my entrepreneurial journey. There is not much in saying that I am a small fish. And I really do not know how to fight these guys; they invoke this policy and that policy and what not.

I received the most musical reply a few minutes ago:
We would like to share with you that consequential losses are not covered under claims policy and our liability is limited.


I seem to be fighting a hydra-headed monster here. And I don't have any more appetite for platitudes.

The strategy seems simple here: first victimize, then make them run from pillar to post. Ensure that they give up their fight against victimization, so that victimization continues.

Monday, March 21, 2011

Vodafone's lies

They say Happy to Help. And out of the four customer service desks, two of these stay empty every time. And I realize that they keep me waiting at least half an hour everytime.

I had applied for a change from 'postpaid' to 'prepaid' for a particular number more than a month back and nothing has happened so far. In fact, I receive another bill for not using the number at all!

And this is the last fiasco! They release an ad for free 3G service. I do the needful and it is almost a week and nothing has happened!

Happy to help, I can help you Vodafone!


Sent on my BlackBerry® from Vodafone