Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts

Friday, November 25, 2011

Sharad Pawars of business

I guess, if more politicians were accessible or if politicians were accessible more frequently, they would have very similar experiences.

If customers could find the top men of businesses, perhaps a lot of them would share the fate. In a country like ours, an unheard or unattended complaint is nothing but a slap which missed the target. If only marketers could appreciate this desperation and rage among consumers, and try to address that instead of releasing one 'beautiful' ad after another, instead of bothering about simply meeting targets and showing amazing numbers on the ppt, instead of worrying about shareholders' wealth every quarter.

Saturday, February 26, 2011

What a promise!


Just bought a sipper bottle for my running sessions in the morning. At the billing counter this is what I see. Haven't tried yet but seems like quite a promise! Especially coming from Reliance...